|
Departmental support contact: |
Seth Miller,esmiller@cmu.edu |
Common internal documents:
Vista – what to consider before installing Windows Vista
ChemServ – accessing the department
fileserver
Andrew Windows
– using Andrew Windows configured PCs (most staff machines)
Spam – how to enable spam filtering
Printing – accessing network printers
Preventing Spyware –
suggestions on how to prevent being infected by spyware/malware/adware.
Removing Spyware – suggestions on how to removal
unnecessary software
Accessing Restricted Software – we have media for some volume licensed products on Chemserv.
Endnote
– configuring ‘cite while you write’ for Limited Access
accounts
Networking – connecting to the network:
ethernet, wireless, dialup
VPN troubleshooting –
troubleshooting document for the Cisco VPN client
XP – recommendations for reinstalling and
configuring Windows XP
Email Headers – finding the true
sender of mail with forged From headers
Retrospect and XP's Firewall
– how to enable backups through XP's firewall
Verifying Network Registration
– how to verify your network registration
Updating webpages on www.chem.cmu.edu
– how to maintain pages on www.chem.cmu.edu.
Orientation handout – a copy of the
handout given during new grad student orientation
Carnegie Mellon computing links:
http://my.cmu.edu –
the CMU portal - email, calendar, announcements
http://www.cmu.edu/myandrew –
the MyAndrew page - software downloads, campus directory, spam filtering,
documentation, and much more
http://www.cmu.edu/computing –
main campus computing homepage
http://www.cmu.edu/computing/security
– Info on securing and cleaning Windows
SciFinder
– Installing SciFinder and VPN access from off campus
Web Proxy – the web proxy server
is useful for accessing CMU IP-restricted sites from off campus
secure
VPN client – how to download the secure VPN client software that adds
session encryption. Also see the Chemistry VPN troubleshooting document.
MCS general computing links:
Computing FAQ -- please try to
find answers here first.
Parallel
cluster documentation (many outdated details for now).