Departmental support contact:
Common internal documents:
Vista – what to consider before installing Windows Vista
Spam – how to enable spam filtering
Printing – accessing network printers
Preventing Spyware – suggestions on how to prevent being infected by spyware/malware/adware.
Removing Spyware – suggestions on how to removal unnecessary software
Accessing Restricted Software – we have media for some volume licensed products on Chemserv.
– configuring ‘cite while you write’ for Limited Access
Networking – connecting to the network: ethernet, wireless, dialup
VPN troubleshooting – troubleshooting document for the Cisco VPN client
XP – recommendations for reinstalling and configuring Windows XP
Email Headers – finding the true sender of mail with forged From headers
Retrospect and XP's Firewall – how to enable backups through XP's firewall
Verifying Network Registration – how to verify your network registration
Updating webpages on www.chem.cmu.edu – how to maintain pages on www.chem.cmu.edu.
Orientation handout – a copy of the handout given during new grad student orientation
Carnegie Mellon computing links:
the CMU portal - email, calendar, announcements
http://www.cmu.edu/myandrew – the MyAndrew page - software downloads, campus directory, spam filtering, documentation, and much more
http://www.cmu.edu/computing – main campus computing homepage
http://www.cmu.edu/computing/security – Info on securing and cleaning Windows
SciFinder – Installing SciFinder and VPN access from off campus
Web Proxy – the web proxy server is useful for accessing CMU IP-restricted sites from off campus
secure VPN client – how to download the secure VPN client software that adds session encryption. Also see the Chemistry VPN troubleshooting document.
MCS general computing links: