Chemistry Department Computing Support


Departmental support contact: 

Seth Miller,
MI 438, Ext.: 8-8255

Common internal documents:

Vista – what to consider before installing Windows Vista

ChemServ – accessing the department fileserver
Andrew Windows – using Andrew Windows configured PCs (most staff machines)

Spam – how to enable spam filtering
Printing – accessing network printers
Preventing Spyware – suggestions on how to prevent being infected by spyware/malware/adware.
Removing Spyware – suggestions on how to removal unnecessary software

Accessing Restricted Software – we have media for some volume licensed products on Chemserv.

Endnote – configuring ‘cite while you write’ for Limited Access accounts
Networking – connecting to the network: ethernet, wireless, dialup
VPN troubleshooting – troubleshooting document for the Cisco VPN client
XP – recommendations for reinstalling and configuring Windows XP
Email Headers – finding the true sender of mail with forged From headers
Retrospect and XP's Firewall – how to enable backups through XP's firewall
Verifying Network Registration – how to verify your network registration
Updating webpages on – how to maintain pages on
Orientation handout – a copy of the handout given during new grad student orientation


Carnegie Mellon computing links: – the CMU portal - email, calendar, announcements – the MyAndrew page - software downloads, campus directory, spam filtering, documentation, and much more – main campus computing homepage – Info on securing and cleaning Windows
SciFinder – Installing SciFinder and VPN access from off campus
Web Proxy – the web proxy server is useful for accessing CMU IP-restricted sites from off campus
secure VPN client – how to download the secure VPN client software that adds session encryption.  Also see the Chemistry VPN troubleshooting document.

MCS general computing links:

Computing FAQ  -- please try to find answers here first.
Parallel cluster documentation (many outdated details for now).