Chemistry Orientation - Computing Resources QuickRef

Common Tasks:

Using a laptop on the network:  For Ethernet or 802.11b wireless, the first time you open a webpage you’ll be directed to the ‘QuickReg’ or ‘AuthBridge’ websites to register your computer.  Or, manually register from another computer via  Wireless uses the ‘CMU’ network, no encryption.  There is no dialup access.  Accessing some services from off campus (SciFinder, Chemserv) requires VPN.


Configuring Email:, Outlook 2003 (PC) (don’t use Outlook Express), or Entourage 2004 (Mac).  Protocol = IMAP, incoming server =,  outgoing server =  SSL is required: IMAP port 993, SMTP port 587.  Certificates are required from, My Accounts, Software, Carmegie Mellon Web Certificates.  Certs must be installed into the OS, not the web browser.  To do so: rightclick on the certs, Save As to desktop, and doubleclick the certs from the desktop to install.  Detailed email client configuration instructions are at


Microsoft Office 2003: \\\software, User = chem, Password = chem.


Computing URLs: – The University Web Portal, which includes software downloads (Symantec Antivirus, Cisco VPN client, certificates), webmail, calendar, announcements, quota increases, mail forwarding, vacation messages, spam filtering, and CMUname. - University general computing information. - Computing documentation. - Computing Newsletter. – links to Chemistry computing documents.


Getting Support:

General Support: For general computing help first try the Computing Services Help Center, Cyert Hall 119, 268-4357 (CMU-HELP),


Research Group support: Most groups have a student designated as the support person for that group, used primarily for group-specific questions like use of instrument control computers.


Unix-specific computing support: Florin Manolache,, x8-3158


Departmental Support: See me when either of the above methods don’t apply or don’t work, and for departmental issues like access to \\chemserv.  Seth Miller,, x8-8255, MI-438.  E-mail is preferred.  I don’t support home computers.  I only support personal laptops if they’re also your primary work machine.